Sreerama Flour Mills (P) LTD (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: Name, contact details (email, phone number), postal address, payment details.
- Usage Data: Information about how you use our website, such as IP address, browser type, and operating system.
- Cookies and Tracking Data: Information collected through cookies, web beacons, and similar tracking technologies.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Provide Services: To process and fulfill your orders, respond to your inquiries, and provide customer support.
- To Improve Our Services: To understand how you use our website and services, improve user experience, and develop new products and services.
- For Marketing Purposes: To send promotional materials, updates, and special offers. You can opt-out of these communications at any time.
- To Ensure Security: To protect against unauthorized access, detect and prevent fraud, and ensure the safety and integrity of our services.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that assist us in providing our services, such as payment processors, delivery services, and marketing platforms.
- Legal Obligations: To comply with legal requirements, enforce our terms and conditions, or protect our rights.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based service is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access and Update Your Information: Review, correct, or update the personal information we hold about you.
- Opt-Out: Withdraw your consent to receive marketing communications from us.
- Delete Your Data: Request the deletion of your personal information, subject to legal and contractual obligations.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the “Last Updated” date.